IMV Imaging Service Visit – Ultrasound Service
How IMV imaging look after your ultrasound equipment
As a key piece of diagnostic equipment in veterinary practice, it is essential that you look after your ultrasound scanner.
Do you get your ultrasound scanner serviced regularly?
The benefits of regularly servicing your scanner cannot be underestimated. These machines are used in various, diverse and sometimes harsh environments from on farm to in a practice, all of which bring a unique set of challenges for your scanner.
In an era, where vets are investing more money in imaging and ultrasound scanners, we at IMV imaging are here to support you in ensuring you get the best return on your investment.
Our dedicated service department are on hand to ensure that you are kept up and running throughout the year. By having your ultrasound scanner serviced annually, we can ensure that it is in best working condition and fix any minor issues before they turn into something more complicated. If a breakdown was to occur, we offer 24/7 support to help get your equipment working again as soon as possible.
Our team of in- house and field service engineers are highly experienced and can carry out the servicing of your ultrasound scanner in your practice or at our head office.
So, have you ever wondered what an IMV imaging engineer does when carrying out an annual service on your ultrasound scanner?
Trained to service a variety of ultrasound machines, our engineers will go through a multipoint checklist, unique to each scanner to ensure we check all of the functionality, usability and performance criteria.
Example: GE Logiq Service Checklist:
- Performed initial inspection.
- Stripped down scanner and cleaned out all boards, vents and fan assemblies.
- Checked casing
- Checked LCD
- Checked buttons and TGC operation
- Checked I/O ports and probe connector
- Checked and cleaned trackball assembly
- Checked and secured handle fixings
- Checked probe locking pins and connector pins
- Checked probe cable assembly, probe head casing and probe face
- Checked patient database by creating test patient, ensuring that images can be saved and exported
- Checked spooler
- Checked time & date
- Checked imaging modes and probe pre-sets are switching
- Performed test exam and checked image quality, exam save and export functions
- Backed-up settings to both local HDD and a USB stick.
If you have any questions or queries, please don’t hesitate to get in touch with the IMV imaging service team.
At IMV imaging we are dedicated to providing the best equipment, advice, learning, customer care and technical support.
Do you have any questions regarding our Servicing? Why not visit our FAQs section as a first step?
Our Service team are always here to help, regardless of whether you require telephone, email or remote support.
Our Planned Maintenance Agreements are designed to offer you peace of mind by providing you with a free 'loan' product should your scanner or other product need to come to us for repair.