Location: Ireland Salary: Competitive base salary; Company Profit Scheme; Company Car Employment Type: Full time
Apply Now

Location:

Ireland & Northern Ireland

Job purpose/ key responsibilities

  • Ensure there is a seamless link between the sales process, logistics and after sales service for Ultrasound and X-ray imaging markets
  • Provision of service back-up for customers including:
    • Diagnosis and repair of all customer ultrasound, X-ray and medical equipment
    • IT network issue resolution
    • Site visits to customer premises
  • Completion of all aspects of service calls, including all necessary paperwork and update of business processes to support:
  • Preform onsite repairs/ maintenance visits
  • Accurate Stock Management
  • Maintain and develop the IMV brand in the marketplace
  • Adherence to Service processes and effective, high quality service by utilising existing KPIs and focusing on continuous improvement
  • General admin duties as required
  • Promote IMV values to all customers, clients and staff
  • Occasional overnight stays possible

Education/ experience

  • Relevant 3rd level education
  • Previous experience in a service environment, preferably in the medical industry
  • X-ray/PACS/DICOM/medical device equipment experience advantageous
  • Good understanding of IT systems
  • Previous customer facing experience desirable

Competencies/ key characteristics

  • Excellent communicator
  • Dynamic individual who can multi-task
  • Constant improvement mind-set – aiming for “Highest & Best”
  • Open and flexible approach
  • “Can do” Attitude
  • Ability to work to tight deadlines
  • Completer/Finisher
  • Organised

Package:

  • Competitive base salary & Profit-Sharing Bonus scheme
  • Company Car, phone & laptop
  • Contributory pension scheme
  • 34 days annual leave, including statutory holidays

Applications to [email protected]

Location: Ireland Salary: Competitive base salary; Company Profit Scheme; Company Car Employment Type: Full time
Apply Now

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